If you’re thinking about hiring a lawyer to help you with your legal case, you should know that there are several questions you can ask. One of the first things you should ask is how long the lawyer has been practicing law. Next, you should find out how many cases they’ve won in court. Finally, you should find out if they have a 24-hour live answering service.
Question 3: How often will you hear from a lawyer?
Many people find themselves wondering how often their lawyer will communicate with them. There are several factors that determine how often you will hear from your attorney. Some of these factors include the type of legal matter you have, the time it takes to communicate, and the laws of civil procedure. For instance, a lawsuit may take a very long time to resolve. The lawyer you hire may also be handling other cases at the same time. If you have a trial, your attorney will have to spend a great deal of time and effort preparing for the trial.
You may expect a daily update from your attorney, but this is not likely to happen. The majority of lawyers will not be available to you on a daily basis. In most cases, you will only hear from your attorney on a weekly or monthly basis. However, your attorney should be available to answer your questions within a few days.
Question 4: Does your lawyer have a 24 hour/365 day a year live answering service?
A good legal answering service can help a law firm screen hundreds of calls daily. This is a critical function. Clients expect a prompt response when they call their lawyer. If you do not have a professional answering service, your clients may have a difficult time reaching you.
When choosing a legal answering service, consider whether it is based in the U.S., offers several language options, and has trained employees and agents. These qualities will ensure that your messages get to the right person at the right time.
If you are a busy law firm, you might not have the time or resources to answer all of your calls. Whether your clients need to speak with you during the day, at night, or on weekends, it is important that they have a way to contact you. While most lawyers have a receptionist, their schedules may not allow for round-the-clock availability.
It is also essential to have an answering service that is live. During after hours and on the weekend, clients want to talk to a real person. Even if you are not available at these times, they still want to hear a friendly voice.
In addition to having a live answer, your legal answering service should offer a number of other services. For instance, if you use your own cell phone, the service should be able to provide a recording of your calls to you. Additionally, a good service should be able to create a custom script to suit your needs.
Legal practices deal with time-sensitive information, so a good answering service should have a staff of trained professionals. The right agency can also establish trust with your callers, which can make a huge difference in securing new clients.
Finding a reputable answering service will give your law firm the opportunity to work around your clients’ schedules. Ultimately, clients are your lifeblood. Your ability to serve them is the key to success. With a reliable and professional answering service, you can be sure that your new clients will receive the care and attention they deserve.
